Contact Information

Thank you for visiting PetPivet. If you have any questions about your order, our products, shipping, returns, or any other concerns, please feel free to contact us. We are happy to assist you.

Customer Support

Email: support@petpivet.com

Our customer support team typically responds within 1–2 business days.

Business Address

PetPivet
1008  Hide A Way Road
CHICAGO, IL 60290
United States

Please note: This address is provided for business contact purposes only. For product returns, exchanges, or warranty claims, please contact our customer support team first at support@petpivet.com to receive the correct return instructions.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM EST

Closed on weekends and U.S. federal holidays.

Contact Us

For the fastest assistance, please include your order number, the email address used to place your order, and a brief description of your question or issue when contacting us.